Welcome to My Resume

Focused on client growth while providing a wide variety of services known to the IT Services market:

Help Desk Support  Project | Management and Implementation | Network Design and Implementation | Business IT Infrastructure Design and Implementation | Remote Monitoring

Proactive Support | Antivirus | Microsoft 365 | Microsoft Teams Implementation & Training | Microsoft Planner/Tasks Implementation & Training | Domain & Email Setup & Management | Web Design & Support | Database Administration | Firewall & Gateway implementation and management | Cyber Security Awareness Training | Data Recovery & Backup (Disaster Recovery Plans as well) | AWS, GCP & Azure Cloud service support, management & implementation.

I also dealt with management of the business finances, managing vendors, as well as working with my sales team and going over client acquisition plans and marketing strategies.

Responsibilities included:

• Oversee enterprise information systems design and architecture and IT including security.
• Oversee and ensure IS availability and performance meet organization and department’s needs.
• Design, manage, and monitor corporate information systems.
• Oversee management of data storage, cloud-based systems, disaster recovery, and Cyber security standards.
• Make recommendations to the leadership team on how to evolve IS/IT solutions for the organizations current and future needs.
• Responsible for corporate risk mitigation through application of IS/IT best practices.
• Ensure effective testing for new implementations and/or system updates.
• Support organizational growth by providing solutions for hardware, data storage, and best data security possible.

  Accomplishments and responsibilities included:

• Successful Implementation and management of software suites with vendor hosted cloud software (Advanced CRM for Real Estate/Title based business)
• Successful Implementation of new host server, VM servers (Hyper-V), Ubiquiti Switches and APs, and management of hardware.
• Successful Implementation and management of Windows Server 2019 (Host and VMs)
• Regular Management and testing of onsite backups (coordinated offsite backups with Vendor)
• Successful Design, Host, and Implementation as well as management of company’s new website Ibuilt myself.
• Powershell script automations and fixes (used for major patch fixes as well as controlling user environments)

Responsibilities Included:

• IT support manager for multiple clients
• IT project manager for multiple clients
• Direct and remote support with client needs, as their primary systems and network administrator
• Help Desk & Escalations management and handling of VIP tickets
• Noc/Soc Escalations and management
• Responsible for the care of reactive and proactive support for over a dozen clients in Northeast Florida area
• Azure VM server setup & Virtual network/firewall setup and support
• Powershell script automations and fixes (used for major patch fixes as well as controlling user environments)

IT Contractor

FARRENTECH

Jacksonville, FL

Technical Support Engineer

Symantec

Lake Mary, FL

My skill set is diverse and tailored to the demands of the modern tech landscape. I am proficient in systems administration, as well as network administration. 

Whether it’s firewalls or servers, I can design, implement, and management the environment.

Scaling for small to big. I have managed single home office clients, as well as businesses with 11-location offices with nearly 200 employees spread between them (as the only point of IT expertise).

Yes. Just when you thought I couldn’t get anymore interesting!

I have been DJing for 20 years.

I do weddings, private parties, birthdays, corporate events, karaoke, and more.

I got my notary to expand upon my already awesome skill set and provide more value with my services.

My notary commission in the state of Florida is HH657020.

It expires 3/26/2029.

 I’m available for mobile notary services. Please email me for further information.

I will be available for remote notary shortly.

Some people may think of these as toys, but these are far from such a thing.
A “plamo”, short for plastic model kit, is a work of passion.
It takes patience to assemble.
It takes care to learn to panel line and bring out further detail.
It takes courage to learn to paint.
It takes tenacity to try and try again to get the result you want.
It takes a passion for learning to try out new techniques.

I put love and time into this craft, and I just continue to get better.

My collection is currently at 60… all “Master Grade” of the Gundam franchise.